Who we are
At Point Source Solutions, your privacy matters to us. We’re an Australian company specialising in AV installations, broadcast systems, equipment and van hire, and custom integrations. In the course of our work, we often handle project details, client communications, and contact information — and we take that responsibility seriously.
This Privacy Policy outlines how we collect, store, and use your personal information when you visit our website, make an enquiry, or use any of our services. We follow Australian privacy standards and aim to be transparent about what data we collect, why we collect it, and how we keep it secure.
By using our website or providing us with your details, you agree to this policy. If you have any questions about how your information is used, we encourage you to contact us directly.
Information
We may collect:
Technical data – IP address, browser type, and site usage through analytics tools.
Personal details – name, email, phone number, and company name when you contact us or fill out a form.
Business information – job details, equipment requirements, or project information related to AV installations, broadcast services, or equipment hire.
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes.
- Process bookings and manage projects.
- Send updates or invoices related to our services.
- Improve our website and customer experience.
We will never sell or rent your personal data to third parties.
Sharing your Information
We may share limited information with:
- Service providers or subcontractors assisting with installations or equipment logistics.
- IT and hosting partners who help us operate our website securely.
All third parties are required to keep your information safe and use it only for agreed purposes.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
What rights you have over your data
You can:
- Request access to the information we hold about you.
- Ask us to correct or delete your data.
- Withdraw consent for marketing communications at any time.
To do this, email pointsourcesolutions@gmail.com
Contact us
For any other inquiries, please use our CONTACT page to get in touch.